The question of retained versus contingency recruitment comes up in most conversations I have with practice Partners and HR leads about senior hiring. It's usually framed as a question about cost. It should really be framed as a question about risk.
What contingency recruitment actually means
In a contingency arrangement, you pay only when a placement is made. Multiple agencies may be working the same brief simultaneously. Each agency presents candidates speculatively, often without exclusive commitment, in the hope of making a fee before a competitor does.
For the practice, the immediate attraction is obvious: no upfront cost, no commitment, no fee if nothing materialises.
But the structure creates a set of incentives that aren't always aligned with finding the right person. Speed becomes the priority over rigour. Candidates may be presented to several firms at once without full transparency. The recruiter's focus shifts towards which candidate is likely to generate a fee quickly, rather than which candidate is genuinely right for your practice.
At junior and mid levels, where volume and speed matter more than precision fit, contingency often makes sense. At practice accountancy professional, Director, and Partner level, where the wrong hire has significant consequences and the right hire requires genuine market knowledge, the incentives become problematic.
What retained search changes
Retained search changes the incentive structure fundamentally. A portion of the fee is paid upfront, confirming commitment on both sides. The recruiter works exclusively on your brief. They can take the time needed to approach the market properly, including passive candidates who would never respond to a job board posting.
More importantly, the relationship is genuinely collaborative. You're sharing detailed information about your practice, your culture, and what you actually need. The recruiter is investing time in understanding your brief well enough to present only candidates worth your time.
When each model is appropriate
For Partner hires, where the search is complex, the pool is small, and the consequences of a poor decision are significant, retained search is the appropriate model. The cost is higher upfront, but the rigour is incomparably better.
For practice accountancy professional hires, the right answer depends on how specific your requirement is and how active the market is for the profile you need. Where the brief is well-defined and the candidate you need is unlikely to be actively looking, retained or semi-retained gives a better outcome. Where the market is active and time is the constraint, contingency with a trusted sole agency can work well.
The key word is trusted. The model matters less than the quality and commitment of the person working the brief.